Our transactions are processed online to ensure safe, secure transfer of payment to your coach— and to automatically apply CoachUp's Good-Fit Guarantee in the event that you aren’t satisfied with your coach.
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept payment via PayPal and Apple Pay. We do not accept payments via cash or check.
We process all payments via Stripe, a payment provider that is completely encrypted, safe and secure. Stripe offers an SSL-encrypted, PCI-compliant system which is trusted by companies worldwide (you can read more about Stripe's security here). Our practices are also verified by VeriSign.
Security is one of the biggest considerations in everything we do. If you have any questions, or encounter any issues, please feel free to contact us at any time.