Help Center
Can't find what you're looking for? Contact us
here
.
Your Support Team
Terrell B.
Rob K.
Kenny S.
Tarah N.
Mike W.
Athletes & Parents
CoachUp Help Center
Athletes & Parents
FAQ
What is CoachUp?
CoachUp Cash Rewards Program
How do I find a coach and get started?
Can I refer others to CoachUp?
What is CoachUp's Good-Fit Guarantee?
Booking Sessions with a CoachUp Coach
How much does it cost to book training sessions?
Can I contact a coach before booking sessions?
How do I redeem my discount or gift certificate code?
My booking request was not accepted, why am I seeing a charge?
I haven't received a response from a coach I've messaged, what now?
Managing your Training Sessions
Client Guide to the Ongoing Training option
Can I add family or friends to receive training notifications?
What is CoachUp's cancellation policy for scheduled sessions?
I would like a refund or account credit for my unused training sessions
Will my unused CoachUp sessions ever expire?
Support & Technical Help
How do I leave a review for my coach?
How can I reset my password or email?
Does CoachUp have a mobile app? (Athletes & Parents)
How do I submit feedback about the CoachUp website?
Return to Help Center home
Powered by Zendesk
Rob K.
Kenny S.
Tarah N. Rob K. Kenny S. Tarah N.